Greeter

Role Overview

As Greeter, you're the first impression of our club. Stationed near the door, you welcome members and guests as they arrive, help everyone get a name tag, and make sure no guest slips in unnoticed or stands around feeling out of place. It's a perfect beginner role: no speaking in front of the room, just friendly conversation. And it's one of the most important jobs in the club.

Why This Role Matters

Guests decide within minutes whether a club feels welcoming. A genuine hello at the door can be the difference between a guest who comes back and one who doesn't. You also gather the information our exec team needs to follow up with guests after the meeting, which is how visitors become members.

Before the Meeting

• Arrive at least 15 minutes early: guests often show up well before the official start time
• Collect the club's guest information sheet (ask the VP of Membership or a member of the exec team if you're not sure where it is)
• Set out name tags where you can hand them to people easily
• Station yourself near the door with a clear view of arrivals

During the Meeting

Welcoming Arrivals

• Greet every person who walks in, members and guests alike
• Hand out name tags, and help guests make one if needed
• Give first-time guests a name badge and a visitor information form
• Keep the doorway clear and the welcome quick so people can find a seat

Talking with Guests

As guests enter, strike up a short, friendly conversation:

• Ask if it's their first time visiting the club
• Ask how they heard about us (a friend, online search, social media, etc.)
• Ask what brought them in: work presentations, confidence, meeting people
• Answer any initial questions about the meeting and how the evening will run
• Let them know the meeting format is relaxed and guests are never required to speak
• Help guests feel comfortable by introducing them to members

Collecting Guest Information

• Use the club's guest sheet to record each guest's name and contact details
• Note how they heard about the club; this helps us know what's working
• Jot down anything useful for follow-up (goals, questions they asked)

After the Meeting

Closing with Guests

• At the conclusion of the meeting, invite guests to share a brief reflection on their experience
• Thank them for attending and encourage them to visit again
• Make sure they know when the next meeting is before they leave

Wrapping Up

• Hand the completed guest sheet to the VP of Membership, or another member of the exec team if they're not present
• Pass along anything you learned that would help with follow-up
• Return unused name tags and materials

Growth Opportunity

This role helps you:

• Develop interpersonal and communication skills in a low-pressure setting
• Practice small talk and conversation with new people
• Learn every member's name faster than any other role
• Represent the club and build confidence in one-on-one communication
• See how guests experience the club, insight that makes you a better member

If you're new and not ready to speak in front of the room yet, Greeter is one of the best ways to contribute from day one.